NAD Follows Up on ABC’s What Would You Do

Starting this blog had been on my mind for months but it took an assignment from class to get me to finally start it. We needed to show a Deaf-related video in class about anything. While most were showing ASL versions of songs, I chose a video on from ABC’s show “What Would You Do” featuring a staged discrimination of Deaf people applying for a job at a coffee shop.

Since then, the National Association of the Deaf (NAD), issued a statement about the reactions and advice of some Human Resource “Professionals” in the video….

The National Association of the Deaf (NAD) sent a letter to the Society for Human Resource Managers (SHRM) in response to discriminatory actions by human resource (HR) professionals on an ABC episode “What Would You Do,” that aired on Friday, February 4th (the online version is not captioned and we urge ABC to ensure that this and all of its online programs are captioned in full). The episode followed two deaf women as they went into a Smart World Coffee location to apply for a job working in the kitchen. The managers told the women that they would not be hired because they were deaf. While the entire scenario was staged by actors, the reactions of three HR professionals who happened to witness the scenario were not. These HR professionals witnessed the situation and advised the Smart World Coffee managers on how to discriminate against deaf and hard of hearing people without overtly violating the Americans with Disabilities Act (ADA).


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